Benefits of VetAssist with Dr Claire Jenkins
Many pet queries can be resolved via a video or chat consultation with an experienced Veterinarian. VetAssist provides families peace of mind by instantly connecting their pets to trusted Veterinarians, who are Australian qualified and have an average experience of 11 years.
When you have a question about your pets, nine times out of ten, you expect to wait: for the vet, for time off, for things to get better. You may search the web, and wade through pages of generalised advice and unknowingly, formulate your own potentially dangerous plan. In other cases, well-meaning friends or social groups may give advice that worked in their unique situation, but in no way should be followed for yours.
Providing instant access to a trusted veterinarian, means that VetAssist can better support pet-parents like you.
When it comes to pet-parent support, our online consults give you that instantly. Sometimes it’s simply to ensure your pet is at their healthiest and happiest, sometimes, we will confirm you need to visit a vet. Either way, it’s a win-win.
Here are the top five reasons pet-parents use VetAssist:
- Wellness
Our vets can discuss all aspects of your pet’s health with you over a video or text consultation to help keep your pet at their happiest and healthiest. We get asked non urgent questions on many topics, including diet, parasite prevention, vaccination, coat care, age appropriate exercise plans and play to name a few. An attitude of seeking vet council earlier rather than later leads to better health outcomes and reduces the chance of preventable conditions. - Health
Gastrointestinal issues such as vomiting and diarrhoea are by far one of the more common categories for consultations – and as you can imagine these symptoms can be the result of many underlying causes. Our vets help assess the severity of the situation, providing clear and actionable advice, so that you are supported and know what’s next. We also commonly see skin irritations, conjunctivitis, lameness and more. - Behaviour
Our members want tips on toilet training, mouthing, digging, teaching confidence to pets so they are not anxious when alone and all those things that come up in the first precious weeks home with your new family member through to adulthood and elder age. - To assess seriousness
When something isn’t right with your pet, and you’re in that “I don’t know if I need to rush to see a vet now” haze. Chatting to a vet on the spot, means that you can act confidently rather than be left guessing, and save yourself time and stress searching the web. - When pets eat weird things
Medicines, poisons, bags, socks, chocolate, onions, grapes, sanitary items you name it, our vets have seen it all before. Getting veterinary advice immediately when you notice your pet has eaten something unusual is critical, and not falling into the trap of waiting to see if there are associated clinical signs.